Alternative Dispute Resolution

ALTERNATIVE DISPUTE RESOLUTION

In case of dispute, the consumer may refer to an Alternative Dispute Resolution Entity for consumer disputes:

Lisbon Consumer Conflict Arbitration Centre
http://www.centroarbitragemlisboa.pt

Vale do Ave Consumer Conflict Arbitration Centre/Arbitral Tribunal
http://www.triave.pt

CIAB – Consumer Information, Mediation, and Arbitration Centre (Consumer Arbitration Tribunal)
http://www.ciab.pt/pt

CNIACC – National Centre for Consumer Conflict Information and Arbitration
https://www.cniacc.pt/pt/

Coimbra District Consumer Conflict Arbitration Centre
http://www.centrodearbitragemdecoimbra.com

Algarve Consumer Conflict Information, Mediation, and Arbitration Centre
http://www.consumoalgarve.pt

Porto Consumer Information and Arbitration Centre
http://www.cicap.pt

Madeira Consumer Conflict Arbitration Centre
https://www.madeira.gov.pt/cacc

More information on the Consumer Portal
www.consumidor.pt